Ark Vets

An independent veterinary surgery in Ewell, Epsom

445 Kingston Road, Ewell, Epsom
020 8786 0777

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URGENT Cat food recall

21st June 2021 by Martin

Over the last month there have been an alarming number of cats presenting to veterinary practices across the UK with a condition called pancytopenia.  This means a lack of all blood cells (red blood cells, white blood cells and platelets).

The clinical signs that these cats can show are
  • Lethargy (tiredness)
  • Loss of appetite
  • Bleeding
    • from the mouth
    • in the poo
    • in the urine
    • in vomit
    • passing black poo
  • Collapse

To date over 200 cats have been reported with this condition but the actual number may be more, and so far it shown to have had a death rate of over 70%.

While we don’t know the exact cause, there has been a link suggested to certain cat foods and so while these are being investigated further, a recall of these products has gone out.

For the latest Government Advice see https://www.food.gov.uk/news-alerts/alert/fsa-prin-36-2021?dm_i=3VUQ,1AXGC,1ZBJGG,4PPEO,1

If you have any concerns or your cat has been eating any of these please call the surgery for more advice

Filed Under: News

Lockdown V2

11th November 2020 by Martin

So another lockdown is upon us, but I hope you are all keeping ok and looking forward to new starts in 2021

At Ark Vets we are still open, fully staffed, and available to see your pets. We have hygiene protocols in place to protect both you and our staff – see the details in Clients allowed back in the building

So keep in touch and let us know if you need anything

Filed Under: News

Clients allowed back in the building

28th September 2020 by Martin

Clients are now allowed to come into the consulting room with their animals but we ask that only one of you comes in as the room is not that big. When you arrive at the surgery, can you wait outside and the receptionist will confirm when you can enter (there is shelter and seating outside the surgery). You must wear a face mask at all times on the premises, we will check your temperature with an infrared forehead thermometer before you come in, and then ask that you apply hand gel in the reception area. You will then be directed into the consulting room after it has been cleaned thoroughly.

If your pet needs a procedure eg blood sampling, we will take them into the prep area where a nurse will assist the vet and they will then be brought back to you in the consulting room.

If your pet is being admitted to the hospital for a procedure, then we will email you (generally in advance) with a consent form, along with an estimate and information about feeding etc. We ask that you reply to this email giving consent, or any questions you have. You do not need to print and sign the form.

If you or anyone close to you is unwell or has any signs of COVID and your pet needs to come and visit us, please inform our receptionists and we will do all we can to arrange appropriate treatment while not exposing any of our staff to unnecessary risk.

We are putting these procedures in place to try and ensure the health and wellbeing of both staff and clients, while trying to continue to offer the best possible treatment to your pets.

Filed Under: News

COVID-19 & Pets

1st April 2020 by Martin

Hope you are all keeping well.
You may have noticed a few stories in the news about animals testing positive for COVID 19. I want to reassure you all that to date there has been no confirmation that animals are able to transmit this virus to humans, despite a huge amount of testing. As always we advise you to follow basic hygiene precautions for the health of both you and your pets. For those that want more info, this is information produced by the International Society of Feline Medicine.
Keep safe, keep well and we are here if you need us
Sinead x

Filed Under: News

Christmas baby!

9th January 2020 by Martin

Congratulations to Holly & Tony on the birth of their daughter Rose on Christmas day! They are all well and at home and we are all looking forward to meeting the new addition.

Filed Under: News, Staff

Chantel qualifies as Registered Veterinary Nurse

13th October 2019 by Martin

We would all like to send a big congratulations to Chantel who recently passed her veterinary nursing final exams and has joined the Royal College of Veterinary Nurses as a registered member. Chantel is keen to continue her studies and will be extending her skills into the area of rehabilitation. She can be seen here giving low level laser treatment to one of our patients before his underwater treadmill session. He really likes all the attention he gets when he comes in for his sessions

Filed Under: News, Staff

New staff at the Ark

22nd September 2019 by Martin

We are delighted that we have 2 new starters at the Ark. Alex has joined as a receptionist and Hannah is starting as a Trainee Vet Nurse after a few months helping out while she was finishing at NESCOT.

Filed Under: News, Staff

We are an ISFM GOLD Cat Friendly Clinic

7th February 2019 by Martin

Ark Vets has always been cat friendly, but we are delighted to be officially recognised and accredited with ISFM GOLD Cat Friendly Clinic status.

And here is a photo of the team with the award (and the new pictures on the wall of the consult room)

Filed Under: News

Online tour of the surgery

4th May 2018 by Martin

We have just launch our online 360 degree tour of the surgery! Have a look at all the rooms and equipment in the Surgery Tour – there is a lot more our the surgery than you expect.

Filed Under: News

Another new member of the Ark family

20th December 2017 by Martin

A huge congratulations to Roma and Mikey, and welcome to their new addition Giorgio (how cute is he!).

Filed Under: News

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Insurance

Ark Vets now offer Insurance through VetSure, including 5 weeks cover free of charge and we can make direct claims leaving you just to pay the excess. We are excited to be able to offer this to our clients and you can read more details...

Tour of the surgery

Have a look at all the rooms and equipment in the 360 degree tour of the surgery – there is a lot more our the surgery than you expect.

Cat Friendly Clinic

Read more in Cats at Ark Vets

Refer A Friend

Our Refer a Friend scheme is still running - so if a friend or neighbour tells you about Ark Vets and you then register with us, make sure you tell us who told you and we will give them a voucher worth 30% off an annual cat or dog booster vaccination.

Opening Times

Monday to Friday 8:00am to 6pm
Saturday 8:30am to 12:30pm
Sunday closed

For emergencies when closed, please call 020 8786 0777

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