From time to time animals are unwell enough to require hospitalisation. This may be because they need medications that cannot be administered at home (intravenous fluids or antibiotics), they may need monitoring for pain relief post surgery, or they may need intensive care and treatment from our team of vets and nurses. Whatever the reason we know it is a very worrying time for you and we will do all we can to lessen this worry.
When your pet is admitted to the hospital, they will be assigned their own nurse. They along with the vet will be your point of contact during your pet’s stay. Your nurse will check what your pet is used to, feeding, exercise, cat litter type etc so that we can try and make it a home from home.
We have multiple kennel rooms and your pet will be placed in the one most comfortable and appropriate for them. Dogs, cats and small furries all have their own wards. The cat condos have hidey holes, shelves to sit on and comfortable beds to curl up on. They even have night lights so your cat doesn’t wake up in a strange dark room.
Small dogs stay in our dog ward with large stainless steel kennels which come complete with comfy beds and fleecy blankets. Larger dogs will stay in our large walk-in kennels, giving them space to walk around and stretch their legs.
Rabbits and small furries have another ward well away from the cats and dogs.
If your pet has an infection which is transmissible to other animals, they will be placed in our isolation kennels. These contain 2 medium and one large kennel and are completely separate from the other wards. This allows us to ensure that no animal staying with us will be exposed to anything risky.
All our kennels are spotlessly clean, comfortable and warm.
Depending on how long your pet is staying with us, you may like to come and visit them. Most visits are in the afternoon/early evening once we have finished the operations for the day. We feel it is important for owners to see how settled their pet is, and it really does cheer the pet up to have a visitor from home.
Nurses are at the surgery from 8am until 7pm caring for the animals. They also return to do a late night check and administer any medication required. Further checks from nurses and vets are performed as needed during the night depending on the condition being treated. However most of our patients appreciate being left in peace and quiet for a few hours to get some sleep.
It is always great when your pet returns home from a hospital stay, but it can also be a bit scary, especially if you are worrying that you are getting all the medication right. The day after your pet arrives home, your nurse will give you a call to check that everyone is happy and settled, and answer any questions that you may have. They can also confirm any follow up appointments that you may need to book.
We are always happy to show any owner where their pet will be staying, whether they are just coming in for a day procedure or for a more lengthy stay. Just ask at reception and someone will show you around.