Ark Vets can provide written prescriptions for drugs for you to purchase the medication from an online pharmacy. The following process needs to be followed so we can send the prescription directly to the online pharmacy of your choice.

We do legally have to have examined your animal within a certain time frame before we can issue a prescription, so the amount of medication allowed can be less that you request depending on when the next examination is due. And if the examination is overdue we will need to see your pet before we can issue the prescription.

We will send the prescription directly to the online pharmacy of your choice so you will need to request the medication online and then send us the order number.

The process to follow is

• Email [email protected] saying you would like to get a written prescription
• We will send you a link to a form that needs to be completed with all the information we need to produce the prescription
• The information will be passed to the vet, they will confirm the medication and the amount requested, and they will write the prescription
• We will will email you to let you know the prescription is ready and you need to do the following
  • Phone the surgery and pay for the prescription
  • If you have not yet purchased the drugs, then request them online and send reception the order number from the online pharmacy
• We will email the written prescription to the online pharmacy using the email & order number you have provided
• We will email you to confirm that the prescription has been sent

NOTE: We have no control over any medication purchased from online pharmacies or any relationship with the online pharmacies.

• If there are any issues with the medication provided by the online pharmacy, you will need to deal with the pharmacy directly to resolve it
• As you are not purchasing the medication from us, we may not hold it in stock to fill any delay from the online pharmacy